Step 1: Define Your Requirements
Before reaching out, consider: product type, intended use (indoor/outdoor), size range, quantity, theme or design preferences, and your budget range. Having these details ready helps us provide accurate quotes within hours.
- Product category (lanterns, animatronics, or both)
- Dimensions and scale (1m, 5m, 15m, etc.)
- Installation environment (climate, indoor/outdoor)
- Target quantity and delivery timeline
- Special requirements (branding, custom colors, certifications)
Step 2: Request a Quote
Send us your requirements via our Get a Quote form, email, or WhatsApp. We typically respond within 2–4 hours during business hours. Quotes include product prices, shipping options, and an estimated production timeline.
Step 3: Sample & Design Confirmation
For custom orders, we provide complimentary 3D renderings and technical drawings. You can request physical samples (fees apply, refundable with bulk order). We iterate on design until you are 100% satisfied before production begins.
Step 4: Payment & Production
Standard payment terms: 30% deposit to start production, 70% balance before shipment. We accept T/T bank transfer, PayPal (orders under $10,000), and Letter of Credit (orders over $50,000). Production typically takes 15–45 days depending on complexity.
Step 5: Quality Inspection & Shipping
Before shipment, every product undergoes a 3-step quality inspection: raw material check, in-process inspection, and final assembly test. We send you photos and videos of the completed products and can arrange third-party inspection (SGS, Bureau Veritas) upon request.